Gradeblade’s Privacy Policy

Effective Date: Jan 1, 2024
Company Name: Epic Grade LLC (dba Gradeblade)
Website: https://gradeblade.com
Contact: info@gradeblade.com | 503-309-5454

1. What Information We Collect

We collect the following types of personal information when you place an order or contact us:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party services)

  • IP address and browser/device information (via analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and ship orders

  • Send order confirmations and status updates

  • Respond to inquiries or support requests

  • Improve our website and product offerings

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., UPS, USPS, FedEx)

  • Web analytics tools (e.g., Google Analytics)

All third-party providers are expected to respect your data and use it only as necessary.

4. Cookies and Tracking

Our site uses cookies to:

  • Remember your cart contents

  • Improve performance

  • Track site usage via analytics

You can disable cookies in your browser settings, but some site features may not work properly.

5. Data Security

We take reasonable steps to protect your information using secure servers, encrypted transactions, and access controls. No system is 100% secure, but we aim to follow best practices.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to or deletion of your data

  • Correct inaccurate information

  • Opt out of marketing communications

To exercise any of these rights, contact us at: info@gradeblade.com

7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe we’ve collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted at https://gradeblade.com/privacy-policy (or wherever hosted).

9. Contact Us

If you have any questions about this policy or your personal information, contact us at:
📧 info@gradeblade.com
📞 503-309-5454